Common issues in Redmi Note 9 Pro – How to fix them

For years, Redmi lives up to the name of bringing value-packed cost-efficient mid-range devices. Following the legacy of the Redmi Note 8, the Redmi Note 9 series is in immersive banger. Speaking of the Redmi Note 9 Pro, the Pro-tag showcases superior features.

You won’t notice any particular issue in your daily usage, but there is a slight chance that you might face some common problem. So to sort that out, we have prepared a list of common issues that may occur in the Xiaomi Redmi Note 9 Pro. Worry not, as you will also get subtle and following instructions to overcome those issues.

Note: Do not consider this post when you are buying Redmi Note 9 Pro; all of these issues are pretty rare to happen!

Battery drain issue

The Redmi Note 9 Pro comes with a prominently decent 5020 mAh battery that can stay active for more than 9+ hours on a usual basis. Although, some users have noticed a drastic battery drain when the Xiamoi UI kicks in with full throttle. 

If it’s a software problem, reach out to the Xiamoi service center or ask for replacing. But in case its normal battery depletes, you can utilize the following tips to increase battery life performance. 

  1. Set brightness setting to auto to manual
  2. Disable Autostart apps. Settings→Apps→Manage Apps→Disable individual app autostart option.
  3. Turn off the Face unlock feature
  4. Close Mobile data and Wi-Fi at night

Lift to wake not working

The lift to wake features is unique and widely offered in new generation phone. Hopefully, you are getting this option in the Redmi 9 series as well. However, users have pointed that the lift to wake up features didn’t work correctly in some cases. 

So, here is the way by which you can make these features work once again.

To enable this characteristic, Settings→Display→Enable Rise to wake!

  1. Reboot device
  2. Update to the latest firmware
  3. Factory reset data

Slow-motion videos are not recorded.

The camera quality caliber of the Xiaomi smartphone has been improved over the years. In usual scenarios, recording slow-mo video is hit or miss. Worry not, as you can utilize the help from third-party Google Cam modded apps.

Yet, if you are considered using the native camera, follow these steps.

  • Settings menu→Apps→Manage Apps→Camera
  • Clear Cache and data of the camera app
  • Uninstall the latest version

The device won’t update

There are several instances where users have a report that they didn’t get the latest update. It could be possibly related to the region you are currently living in since some specific location users sometimes get updates.

Here’s the checklist that you can perform!

  • Check internet connection and internal storage
  • Restart your device 
  • Boot your device into Factory reset 

Instagram video stutters

The Instagram reel stutter issue is a big mess regarding a common problem in Xiaomi devices. With the current updated, this bug has been sort out, and the framerate has decreased to some extend.

But, even then, you are facing the same problem, it would be great to factory reset your device. 

Wi-Fi disconnecting with the screen off

The Wi-Fi disconnection issue is by far one of the most common issues that occur in Redmi devices. The connect ghost out when the screen is a turn-off, so here are a few methods to help you overcome this situation. 

  1. Reboot the connection or reconnect the Wi-Fi router
  2. Forget and then reconnect to the Network
  3. Check for the latest firmware update.
  4. Reset Network setting:
  • Settings→System→Reset Options→Reset Wi-Fi, mobile & Bluetooth

Bluetooth won’t connect.

Bluetooth connectivity is pretty good in Redmi Note 9 Pro, and usually, it didn’t cause trouble. Your device might suffering from a problem and cannot connect to Bluetooth precisely. The wirelessly attached device won’t work correctly in a typical case; follow the below perks.

  • Disconnect then again paired the device
  • Restart your device by pressing the power key
  • Reset the Network Settings
  • Open Developer options, and disable Bluetooth A2DP Hardware Offload

Notifications not coming through

In general, the notification would stop coming while you didn’t use a particular app for a long time or disable the message feature for that specific app. Check the permission setting. But, if it’s a case of a bug, you should report it to the developer.

This problem might never arrive on the MIUI ecosystem level, but if it does, check out the below process to cure this issue. 

  1. Settings→Apps→Manage Apps
  2. Select the app that didn’t give the notification
  3. Pick the notification option.
  4. Enable all the necessary notification choices
  5. After a while, head to the setting menu again 
  6. Enter into the display and notification bar option
  7. Enable Show notification icons feature

For better utilization of this process, you can also reboot the device to perceive more dependable results. 

Low Volume on Bluetooth headphones

Connect to Wireless devices via Bluetooth is pretty easy in the Redmi Note 9 Pro. But, if you face a hard time and your gadget couldn’t provide subtle volume output for Bluetooth headphones, follow the below tricks to fix that!

Unlock the developer settings first!

  • Go to the setting menu
  • Head to the system option
  • Enter into the About Phone
  • Tap on Build Number a few times

A Pop-up message will appear that you have successfully opened the developer options. Once again, follow the same steps as the System option and then go to the Developer option.

  1. There you have to scroll down and click on the Network section. 
  2. You will notice the Disable absolute volume toggle, which is currently off; enable it.

Afterward that, you have to reboot the phone. With that, your device’s sound output will increase to some extend.

Cellular signal issues

Like most of the china brands’ phones, the cellular signal connection is slightly unstable in western bands. Sometimes, the device didn’t support a handful of bands nor provide carrier-specific special features. This issue can even be a backlash when the phone repetitively searches for stable signals and cause overheating problems.

The best thing you can do is reboot your device daily or weekly or whenever you face an unbalanced signals issue. Also, check whether you have place SIM correctly in the SIM slot. 

“OK, Google” is not working.

The Google Assistant is fully integrated with the Internet and requires a daily dose of data, while it is also helpful in versatile ways. The primary reason why OK Google is not working could low speed internet connection. 

In that case, the first thing you need to check is Wi-Fi router is connected accurately or not. It could probably be due to the Wi-Fi bug that distributes connection speed. Try to reconnect to the Internet.

The internet connection is not the problem; check out the Google Assistance App. 

  • Clear Cache (Settings→Apps→Manage App→Google)

 The second method follows the same steps, except you have to enter into Assistant Setting and enable the “Voice match recognition” option. 

  • Settings→Apps→Manage App→Google→Assitant Settings→Voice match recognition.

As for the third method, you can perform Google as the default Voice assistant path.

  • Settings→Apps→Manage Apps→Tap on the three dots→default apps.

Yet last but not least, you can try out to restart your device. 

Camera exposure issues

The camera quality of Redmi devices might not be that top-notch, but they can provide a subtle result for every photography aspect. Yet when it comes to proper exposure, the native camera port fails miserably. Some users have even asked for a replacement for that reason. 

Hopefully, it can be fixed to some extent by following these tips.

  1. Clear Cache of the Camera app
  2. Check for the latest firmware update
  3. Factory reset device

Even this didn’t work out in your case; you can also lean toward third-party options such as GCam for Redmi Note 9 Pro. With the camera software, you will get better exposure and focus features with a blend of crisp natural photography. 

Display bleeding and image retention issues

Display bleeding and image retention issues aren’t common issues; they are factory flaws in most cases. When it comes to Display bleeding, you will notice white strips on the side’s edges corners. To find out this issue, you have to implement dark black colored wallpaper.

On the other hand, if image retention occurs, the best possible option is to ask for a replacement in the given time of warranty. 

No HD support for Netflix and Amazon Prime

Redmi smartphones from entry-level to mid-range like Note 9 Pro didn’t provide Widevine L1 support, which is essential while streaming content in HD quality.

Generally, Global system ROMs provide Widevine L1, but if your regional device only offers Widevine L3 (that provide Standard Definition stream quality). Go for a suitable custom ROM, but choose them wisely!

Common troubleshooting steps for the Redmi Note 9 Pro

Open Developer Mode

  • Go to the setting menu
  • Head to the system option
  • Enter into the About Phone
  • Tap on Build Number a few times

Boot the device into Safe Mode

  • Turn off your device
  • Long press Power button till Xiaomi logo button appears
  • Leave the Power button and Press and Hold Volume Down button.
  • Reboot device to leave Safe Mode

Wipe cache partition

  • Turn off your device
  • Long press Power+Volume Up button till Xiaomi logo button appears
  • Let go Power button and keep pressing Volume Up button for a while
  • Wait till the recovery options didn’t arrive
  • Utilize Volume Button to reach the Wipe Cache Partition option.
  • Click on the Power button to select

Reset the device to Factory Settings

  • Take Backup 
  • Settings→My Device
  • Enter into Backup & reset
  • Select Erase all data (factory reset).
  • Tap on Erase all data prompt

Alan Griffin

Hey there! I'm Alan Griffin, and you can call me the Tech Savant. Sounds Cool, right? Well, I'm one of the primary editors here, engaged to deliver the cent percent researched processes to get out of the most challenging troubles. Apart from that all, I'm an IT specialist, completed my Software Engineering Course from University of Oregon, United States, and worked ten years for a software company named Intuit Corp.

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